It is currently a hot topic in the media right now about this UBER driver who almost hit his passenger with a steel pipe.

The problem about the current situation is when UBER became a hit as a business here in Manila, most partner-operators had resorted to hiring cab drivers on their fleet.

No offense to the cab drivers, but some of the cab drivers were incompetent or just can't simply make an effort to provide great customer service. It is a norm for them to be arrogant, hot headed, and always complain about simple things. Well, It is not always the case, there are also some partner-drivers who are hot headed, arrogant and can't seem to socialize well.

One thing for sure is that the quality of UBER service has somewhat deteriorated as time passes by, more and more passengers will experience a taxi like service.

Here are some of the quality of the bad drivers so far as commented by some of the passengers.






- Refusing to convey passenger because of the distance, out of gas, or already going home and it is out of their way.

- Asking for additional payment to the passenger

- Intentionally not going to the pinned location so that when the passenger cancels the request, they will be charged a cancelation fee.

It is currently alarming as more and more passengers are experiencing these antics that we used to experience on taxis or cabs.

This article is to make an awareness so that all of the partners should keep thriving to provide a great customer service to our clients (passengers). The reason why they chose UBER is because of the convenience and safety on which the cab industry lacks.

They (passengers) chose to ride our cars as they know that they would be comfortable with each and every ride, they chose us because there's no hassle on their side, they chose us because we are better than the old transportation industry.

Don't forget about why the passengers chose us from the start, I know that we are all here to earn, but customer satisfaction should also be our priority. Don't let it reach to the point that the passengers are already fed up and also against us.