Most of the new partners are experiencing this problem at the moment. We all know how long it takes before you get your PA, CPC and TNVS Franchise. It usually takes about a month or two, and if you are unlucky, it may take more than two months.

Most of the partners already have an active account, and the only hindrance is the PA/CPC/TNVS franchise. So we tried reaching out on Uber’s support and asked them if we still could and here’s what they said.

Here's their reply below.

So basically, Uber is still in contact with LTFRB regarding the TNVS accreditation for all partners, and we all know that since LTFB is slow in processing the TNVS franchise, Uber can walk us out as long as you already have submitted the documents and are currently in the process of your PA/CPC/ TNVS.

In case you get apprehended, you may contact Uber Philippine’s support team at partnersmanila@uber.com on which Uber Philippines currently monitors the partner questions 24/7 regarding the TNVS accreditation and apprehension. 

If you haven’t submitted your documents to Uber you will be liable to any of the apprehension, so make sure before you hit the road you’ve already submitted the necessary documents. Make sure to bring photo copies of the documents whenever you are in operation. 

Only LTFRB enforcers are authorized to implement LTFRB Regulations and not MMDA traffic enforcers or Police Officers.

For more information on TNVS, please go to http://driveonuber.com/tnvsinfo

UPDATE:

We receive a totally different email today. Some partners have emailed us that what we receive is purely a robotic response from Uber Support and thus that's what they receive when they try to email Uber and ask about the related question regarding PA/CPC/TNVS application.

So we still tried our best to get more information about the said problem and we were amused when a real support did email us about our question and answered it on the right manner which is not really a computer generated response.

This is the content of their reply:

Hi,

Geraldine here, answering on behalf of my colleague. Happy to help!

Due to stricter implementation of the LTFRB guidelines, we can only activate vgehicle(s) whose TNVS requirements have been validated and submitted to the LTFRB. They've been strict when it comes to our accreditation that's why we need to be very careful before allowing you to get on the road. We just need to comply with the correct process to avoid issues. This means that you can go online while waiting for your PA and PAMI as long as we have secured the validity and submission of your requirements.

We appreciate your patience and understanding. If you have other questions or concerns, feel free to reach out.

Best,
Geraldine

Now this is clear as day, you can go online while waiting for your PA and PAMI as long as you have submitted your requirements (once they validated it and have submitted it to LTFRB).

Now in case you get apprehended while your PA/PAMI/CPC/TNVS is on process, just contact Uber and they will help you out!